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其實(shí)職場(chǎng)禮儀對(duì)你而言,早已耳熟能詳了,它涉及工作相關(guān)的行為,比如電話禮儀(phone etiquette and mobile phone etiquette)、電子郵件禮儀(E-mail etiquette),以及工作就餐禮儀(office lunch etiquette)、會(huì)議禮儀(meeting etiquette)、著裝禮儀(dress etiquette),等等。
職場(chǎng)禮儀看上去似乎并不會(huì)對(duì)你的職業(yè)生涯帶來(lái)直接損失,但是,如果不能給予重視,則會(huì)大幅度降低你的專業(yè)形象和個(gè)人信賴度,疏遠(yuǎn)你的人際關(guān)系,讓成功與你失之交臂!現(xiàn)在就來(lái)看看還有哪些禮儀細(xì)節(jié)被你忽視了。
Here are 8 important etiquette you should take care of:
1. Always answer a call promptly. It's always best to answer the phone with a pleasant tone of voice!
即便是接一個(gè)普通的電話,也要用令人愉快的聲音,并且快速響應(yīng)對(duì)方!拿起電話的時(shí)后,你永遠(yuǎn)都要記得主動(dòng)問(wèn)好,一句愉快的問(wèn)候語(yǔ)往往讓溝通更為順暢。當(dāng)結(jié)束的電話時(shí)候,同樣不要忘記說(shuō)聲"Thank you!"
Most importantly, when you talk on the phone, you should always present your most professional image! 永遠(yuǎn)保持自己專業(yè)態(tài)度和形象很重要!
2. Avoid noise and distractions at work! Watch the volume of your voice!
避免噪音和干擾!任何時(shí)候,無(wú)論是講話,還是接電話,還是做其他的事情,都要控制自己講話的音量!
Remember to create a quiet work environment and avoid doing things that pollute the office environment! 你要注意,聲音會(huì)嚴(yán)重影響到辦公環(huán)境,當(dāng)心不經(jīng)意的行為影響到周圍同事對(duì)你的態(tài)度!
3. Never talk with your mouth full!
永遠(yuǎn)不要嘴里一邊塞滿食物,一邊還在滔滔不絕,大聲說(shuō)笑。這些都被視為職場(chǎng)上不專業(yè)的行為。
Please note, good table manners reflect your personality in many occasions! 不要小看餐桌禮儀,它可以透露出一個(gè)人真實(shí)的個(gè)性。
4. Take lunch only during the assigned hour and avoid eating at your desk!
在公司規(guī)定午餐時(shí)間里用餐,如果有同事或者客戶在你的辦公室里,最好不要在辦公桌前用餐。雖然何時(shí)何地用餐是你的自由,但在規(guī)定的午餐時(shí)間里,如果沒(méi)有十分迫切的工作,最好和同事一道用餐,順便交流溝通。否則,大家都用餐回來(lái),你卻在外用餐,一旦有人找你,或者客戶來(lái)電,就會(huì)出現(xiàn)尷尬的局面。
Remember, your success depends on the image that you have created for yourself! 切記,你的成功取決于你為自己建立的形象!
5. Avoid bad habits and unconscious movements on the job!
不要將一些個(gè)人壞習(xí)慣和下意識(shí)的動(dòng)作帶到職場(chǎng)上!許多個(gè)人習(xí)慣你也許不以為然,比如說(shuō),咬指甲(biting your nails), 摳鼻子(picking your nose)。但辦公室是一個(gè)公共場(chǎng)合,這些不雅的行為往往讓你專業(yè)形象大打折扣。
Please make sure to keep your hands away from your face! 摒棄那些惱人的壞習(xí)慣吧!盡量不要在公共場(chǎng)合折騰你的面部。
6. Avoid habitual tardiness. It's important to show good behavior at work!
要避免習(xí)慣性拖拉作風(fēng),工作時(shí)好好表現(xiàn)十分重要!
Keep in mind that tardiness can have a big impact on workplace relations and make you miss out on a lot of good opportunities! 請(qǐng)牢記,拖拉作風(fēng)會(huì)影響你的人際關(guān)系,更可能會(huì)讓你錯(cuò)失職業(yè)生涯發(fā)展的良機(jī)!
7. Stay away from talking your career aspirations and personal goals!
職場(chǎng)上,盡量避免談?wù)摵头窒碛嘘P(guān)你的職業(yè)抱負(fù)和目標(biāo)的話題!這樣的話題會(huì)讓同事和公司懷疑你的職業(yè)忠誠(chéng)度,影響你的發(fā)展前程。此外,還有許多話題屬于職場(chǎng)禁忌的范疇,包括個(gè)人隱私、宗教、健康等話題。不要將工作和個(gè)人生活混為一談,要清楚它們之間的界限。
Again, be careful with your language in the workplace and try to avoid those types of topics as much as possible! 注意你的用語(yǔ),遠(yuǎn)離忌諱話題,會(huì)讓你的工作更加容易和輕松。
8. Sit up straight at your desk, and it can also help boost your confidence!
俗話說(shuō),"坐有坐相,站有站姿!"良好坐姿也會(huì)提升你的自信!想象一下,你的同事是否會(huì)對(duì)一個(gè)坐在電腦前,縮著脖子,弓著腰的人留下好印象?
For sure, confidence is everything! If you have confidence, everything will work out! 沒(méi)錯(cuò),自信決定一個(gè)人的成敗與否。